CHIP Training and Consulting Pvt Ltd Jobs Notice
Positions are available at CHIP Training & Consulting (Pvt) Ltd (CTC) for the role of Safety and Customer Experience Officer. This position is part of the Vehicle Straddling Project and is located at specific Shell filling stations in Lahore and Karachi. CTC is seeking candidates with a background in customer service and at least an Intermediate degree or a relevant diploma.
The advertisement for these positions was published in the Daily Other Newspaper, with the last date to apply online being August 08, 2025. For more details on how to apply and information about the CTC jobs, please refer to the complete description on this page.
Positions with Qualifications
- Safety and Customer Experience Officers:
- Project: Vehicle Straddling Project
- Locations:
- Shell U&S Gulberg Filling station – Lahore
- Race Course Filling Station – Lahore
- Creek Vista Service Station – Karachi
- Eligibility Criteria:
- Qualification: At least an Intermediate Degree or a Short course Diploma in computer or other relevant field.
- Experience: 2-3 years of experience in handling or dealing with customer service.
How to Apply for CHIP Training & Consulting (Pvt) Ltd Posts
- Interested and eligible candidates must apply online by visiting the official CTC applicant portal: https://applicant.chiporgpk.com/login.
- The last date for the submission of online applications is August 08, 2025 (Friday).
- Note: CTC has zero tolerance towards sexual exploitation and abuse (SEA) and other forms of misconduct. All potential candidates will undergo rigorous background checks. CTC reserves the right to reject any application or redo the recruitment process.
Complete Address of CHIP Training & Consulting (Pvt) Ltd
CHIP Training & Consulting (Pvt) Ltd (CTC)
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A Unique Role at the Intersection of Customer Excellence and Site Safety
CHIP Training & Consulting (CTC) is offering a unique and dynamic career opportunity that blends two critical business functions: customer experience (CX) and workplace safety. The role of a Safety and Customer Experience Officer is a modern, forward-thinking position designed for a high-traffic, customer-facing retail environment at premier Shell locations. This is not a typical customer service job; it is a chance to become a brand ambassador for both CTC and Shell, ensuring that every customer interaction is not only pleasant and efficient but also fundamentally safe.
As a Customer Experience Officer, you will be the face of the service station, responsible for creating a positive and seamless customer journey. This goes beyond a simple greeting; it involves proactive engagement, anticipating customer needs, providing clear information, and skillfully handling any inquiries or issues that may arise. Your goal will be to ensure that every customer leaves feeling valued and satisfied. This requires exceptional communication skills, empathy, and the ability to perform problem resolution on the spot, turning potentially negative situations into positive outcomes and building lasting customer loyalty.
Simultaneously, the “Safety” aspect of your title is paramount. Working on a busy filling station forecourt, you will be a vigilant guardian of Health and Safety Environment (HSE) standards. Your responsibility will include overseeing site safety protocols, managing vehicle flow to prevent congestion and accidents (a key part of the “Vehicle Straddling Project”), and identifying and mitigating potential hazards in real-time. You will be trained to ensure compliance with the stringent safety regulations of both CTC and a global leader like Shell. This requires a sharp eye for detail, a calm demeanor under pressure, and the confidence to guide both customers and colleagues in safe practices.
This dual role is perfect for an individual who is both a people person and a stickler for rules and safety. You will be the crucial link ensuring that operational efficiency and customer satisfaction are built upon a foundation of uncompromising safety. If you are a proactive, observant, and articulate professional looking for a role that offers tangible responsibility and the opportunity to develop a unique and valuable skill set in both customer service excellence and operational site safety, this position offers an excellent career path with highly reputable organizations.