How to Collect Payments From Benazir Income Support Program (BISP)

To collect payments from the Benazir Income Support Programme (BISP), beneficiaries need to follow a straightforward process. BISP provides financial assistance to low-income families across Pakistan, and payments are typically disbursed through various channels, including bank accounts, mobile wallets, and designated payment centers. Below is a step-by-step guide on how to collect payments from BISP:

1. Check Your Eligibility and Payment Status

Before collecting your payment, ensure that you are eligible and that your payment has been processed. You can check your payment status through the following methods:

• SMS Service: Send your CNIC number (without spaces) to 8171. You will receive a reply with your payment status and details.
• BISP Portal: Visit the official BISP website: bisp.gov.pk and check your payment status using your CNIC number.
• BISP Helpline: Call the BISP helpline at 0800-26477 for assistance.

2. Choose Your Payment Method

BISP offers multiple payment methods for beneficiaries to collect their funds. You can choose the most convenient option based on your location and preferences:

a. Bank Transfers

• If you have a bank account, the payment will be directly transferred to your account.
• Visit your bank branch or use an ATM to withdraw the funds.

b. Mobile Wallets (Easypaisa/JazzCash)

• If you have registered for Easypaisa or JazzCash, the payment will be credited to your mobile wallet.
• You can withdraw the funds from an Easypaisa or JazzCash agent or use the mobile app to transfer the money to your bank account.

c. Designated Payment Centers

• If you do not have a bank account or mobile wallet, you can collect your payment from designated BISP payment centers or partner banks (e.g., HBL, Bank Alfalah, etc.).
• Visit the nearest payment center with your original CNIC and payment slip (if provided).

3. Visit the Payment Center

If you are collecting your payment from a designated payment center, follow these steps:

1. Locate the Nearest Payment Center:
   • You can find the nearest payment center by visiting the BISP website or contacting the BISP helpline.
2. Bring Required Documents:
   • Original CNIC: This is mandatory for identity verification.
   • Payment Slip: If you received a payment slip via SMS or mail, bring it along.
   • Thumb Impression: In some cases, you may need to provide a thumb impression for verification.
3. Collect Your Payment:
   • Present your documents to the payment center staff.
   • Once your identity is verified, you will receive your payment in cash.

4. Use ATMs or Bank Branches (For Bank Transfers)

If your payment has been transferred to your bank account, follow these steps:

1. Visit Your Bank Branch or ATM:
   • Use your ATM card to withdraw the funds.
   • Alternatively, visit your bank branch and provide your CNIC and account details to collect the payment.
2. Check Your Balance:
   • Ensure that the payment has been credited to your account by checking your balance via ATM, mobile banking, or online banking.

5. Withdraw Funds from Mobile Wallets (Easypaisa/JazzCash)

If your payment has been credited to your mobile wallet, follow these steps:

1. Visit an Easypaisa/JazzCash Agent:
   • Provide your CNIC and mobile number to the agent.
   • Withdraw the funds in cash.
2. Use the Mobile App:
   • You can also transfer the funds to your bank account using the Easypaisa or JazzCash mobile app.

6. Troubleshooting Payment Issues

If you face any issues while collecting your payment, follow these steps:

• Contact BISP Helpline: Call 0800-26477 for assistance.
• Visit the Nearest BISP Office: Bring your CNIC and payment details to resolve the issue.
• Check SMS Notifications: Ensure that you have received the correct payment details via SMS.

Important Notes

• Keep Your CNIC Safe: Your CNIC is required for all transactions, so keep it secure.
• Update Your Information: If your contact details or bank account information has changed, update it with BISP to avoid payment delays.
• Beware of Fraud: BISP will never ask for your personal information or payment details over the phone. Be cautious of scams.

Conclusion

Collecting payments from BISP is a simple and convenient process. Whether you choose to receive your funds through a bank account, mobile wallet, or designated payment center, ensure that you have your CNIC and other required documents ready. If you encounter any issues, contact the BISP helpline or visit the nearest BISP office for assistance.

By following these steps, you can easily access the financial assistance provided by BISP to support your family’s needs.